Security

Information security is of paramount importance for our customers. From the physical security of our hosting facilities, to the encryption methods used to access our system, to the virus filtering systems we have deployed, to the firewall architecture we manage, to the online backup facility we use – ThinHost is the most secure place to store your companies life blood – its information.

ThinHost Connection Traffic

When you connect to your ThinHost session the data traffic is secured using “Secure Sockets Layer” or “SSL” encryption. This is a Federal Information Processing Standard 140-1 encryption method and is the same technology used for most Internet banking.

Data Protection

ThinHost adheres to all legislative and regulatory requirements with respect to the storage of client data and the protection of clients’ privacy. ThinHost collects, stores and uses data in accordance with the Data Protection Act 1998 and the ThinHost Security Policy. ThinHost is registered as a data controller with the Information Commissioner's Office (reg: Z9126331).

Internet / Firewall Security

A firewall is a buffer that isolates our network from the Internet. We operate industry leading Watchguard Firewall technology to protect our infrastructure from external threats. Firewall logs are monitored to ensure no one has attempted to compromise firewall security.

Virus and Spyware Control

ThinHost utilises three anti-virus applications and seven spam filters running independently to provide multiple levels of protection and a 100% guarantee of zero infection from known virus threats.

• Protection to new outbreaks – the “Zero Hour”
• Protection from Denial of Service Attack (DOS) and Directory Harvest Attack (DHA)
• Protection of company reputation with outbound virus filters
• Over 98% spam blocked
• False positive rate better than 1 in 300,000

Password Policy

Passwords are an important aspect of computer security. They are the front line of protection for user accounts. The purpose of our password policy is to establish a standard for creation of strong passwords, the protection of those passwords, and their frequency of change.

We also offer the option to upgrade to 2-factor authentication using CRYPTOCard award-winning authentication technology.

Physical Security

The ThinHost mainframe systems are housed in ultra-resilient data centres which include 24 hour guard manned security, 24 hour video recording, sophisticated alarm systems, and a PAC security card access system.

Data Backup

A backup of ThinHost data is undertaken on a daily basis by a third party company. These backups include all user data, shared corporate data, emails, databases and all other client data managed within ThinHost. All data is stored offsite in a 448-bit encrypted format and transmitted at 448-bit encryption.