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Accessing Thin Host

Remote Desktop Connection (RDC)

  • Open the RDC application.
  • Click Start > (All) Programs > Accessories > Communications > Remote Desktop Connection
  • If you cannot find the RDC please click here
  • In Computer type: [server name].www.thinhost.co.uk

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  • Click Connect
  • The Log On to Windows dialog box appears.
  • In the Log On to Windows dialog box, type your Username and Password.
  • Make sure that the Log on to: option says THINHOST
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Additional information and settings
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  • For Macintosh users with the Remote Desktop Connection installed, run the application and follow step 3 above.
  • To change your connection settings, (such as screen size, automatic logon information, whether to map your local printers and drives into ThinHost and performance options), click Options from the Remote Desktop Connection dialog box before you connect and change the required settings.
ThinHost from a web browser
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Some computers may not have the Remote Desktop Connection installed, nor allow you to install it. This may be the case for some public access computers such as in internet cafes and hotels.

  • Go to the following link: http://web.www.thinhost.co.uk/tsweb
  • You maybe asked to install an Active X component. This may appear as a pop up dialog box, or as a line at the top of your browser screen depending on the version of Internet Explorer or internet browser you are using. Please install the Active X component.

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installactivexcomponent[1].gif

  • Select the required server from the drop down list, for example demo.www.thinhost.co.uk

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  • Click Connect. The Log On to Windows dialog box will appear.
  • Type your Username and Password, and then click OK to access Thinhost.
ThinHost Webmail
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  • Click Log on and use your email as normal

Additional information and settings
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  • For Macintosh users with the Remote Desktop Connection installed, run the application and follow step 3 above.
  • To change your connection settings, (such as screen size, automatic logon information, whether to map your local printers and drives into ThinHost and performance options), click Options from the Remote Desktop Connection dialog box before you connect and change the required settings.

Can't access ThinHost
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  • In some rare situations, you may not be able to access ThinHost (but can access Webmail) due to an error that "The remote computer cannot be found".
  • If this is the case, please first check that you can browse the internet through a standard web browser.
  • if the internet is accessible, but ThinHost still is not, then the computer you're working on is sitting behind a firewall that has port 3389 blocked.
  • This port is required to communicate with the ThinHost servers. Please contact the network administrator for more information.
  • More Remote Desktop Connection from Microsoft